ROLE OF MTN CORPORATE SOCIAL RESPONSIBILITY OPERATIONS IN THE DEVELOPMENT OF EDUCATION

ABSTRACT

This study evaluated the role of MTN corporate social responsibility operations in the        development of education in Nigeria. The specifically determined whether secondary school teachers in Enugu metropolis are aware of the corporate social responsibility programmes of MTN in Nigeria educational sector, ascertained whether secondary school teachers in Enugu metropolis agree that there is a relationship between the corporate social responsibility programmes of MTN and developments in Nigerian   educational sector as well as determined if secondary school teachers in Enugu   metropolis agree that there is a relationship between corporate social responsibility   programmes of MTN and Nigerians’ patronage of MTN services. Survey research method was used for the execution of the study. The population of the study comprised secondary school teachers drawn from fifteen (15) public secondary schools in the three local government areas that make up Enugu metropolis. From these areas, a total of 400 respondents were selected, using multi-stage cluster   sampling technique. The test instrument was administered to the sample population  and 396 respondents correctly filled and returned theirs. With the help of survey research instrument, sufficient data were collected. In order to complement, validate and authenticate each research output, the data were analyzed with various statistical methods such as simple percentages, frequency distribution tables. The findings  among others, revealed that majority of educated and well versed residents of Enugu metropolis are conversant with the concept of corporate social responsibility as well  as the corporate social responsibility programmes of MTN Nigeria which include  Who Wants to be a Millionaire, Project Fame West Africa and MTN Soccer  Academy, Child Friendly School Initiative, Partnership against AIDS in the  Community Dialysis Centre and Fleet Management and Vehicle tracking. It was also revealed that MTN Nigeria’s various corporate social responsibility programmes targeted towards Nigeria educational development like the Universities Connect, Science and Technology Scholarship, Scholarship Scheme for Blind Students and Youth Skills Development Project and that there is an agreement  among respondents that MTN Foundation Universities Connect has contributed to the  development of Nigeria educational sector. That most Nigerians are in agreement that there is a relationship between the corporate social responsibility programmes of    MTN and Nigeria educational development. That the corporate social responsibility  programme of MTN Nigeria is partly responsible for Nigerian’s patronage of MTN services. Based on the findings, it was recommended that stakeholders in the  educational sector should strive to synergize some good aspects of the various corporate social responsibility programmes of multi-national corporations instead of leaving them to the whims and caprices of these multi-nationals. Aside the policy issues recommended, the researcher also suggested that similar studies be conducted in other states in Nigeria to revalidate or refute the findings of the study.

IMPACT OF STRIKE ACTION ON THE ACHIEVEMENT OF TRADE UNION AIMS IN AN ORGANIZATION: A STUDY OF NIGERIA UNION OF TEACHERS, ENUGU STATE CHAPTER

Abstract

This study was on an evaluation of the impact of strike action on the achievement of trade union’s aims in an organization using Nigerian Union of Teachers (NUT), Enugu State as a case study. The objectives of the study were to ascertain the effect of dialogue as an option for the Nigeria Union of Teachers Enugu State before they embark on strike, determine the impact of government response to Nigeria Union of Teachers strike action in Enugu State as well as ascertain if strike action has positively helped Nigeria Union of Teachers to achieve their aims in Enugu State. Based on the objectives, research questions were raised and hypotheses formulated. Literature related to the study was extensively reviewed under conceptual, theoretical and empirical review. Cross-sectional descriptive research design was adopted with researcher designed questionnaire as the measuring instrument. The population of the study consisted of 21,168 primary and secondary schools teachers in the seventeen local government areas of Enugu State out of which a sample size of 393 respondents was derived using the Taro Yamane formula for sample size determination. Data collated were analyzed and presented in frequency tables and hypotheses tested using Chi-square (X²) at a significant level of 0.05. Findings revealed that majority of the respondents were of the opinion that dialogue as a pre-strike option has an impact in NUT’s decision to embark on strike. It was also found out that majority of respondents agreed that strike action has an impact on NUT’s resolve to embark on strike. Results also showed that majority of respondents agreed that government’s response to strike actions has positive impact on NUT’s resolve to use strike as a means of achieving the union’s aims in Enugu state and that most respondents agreed that strike actions have positively helped Nigeria Union of Teachers Enugu state chapter to achieve their aims in Enugu state. Based on these findings, the researcher recommended among other things that Organizational management and government should always try to get any dispute settled through the application of dialogues, negotiations and lobbying.    

APPRAISAL OF THE PRINCIPLES AND PRACTICES OF ELECTRONIC HEALTH RECORDS (EHR) IN PUBLIC AND PRIVATE HOSPITALS IN ENUGU URBAN

ABSTRACT

This project is titled an appraisal of the principles and practice of electronic health records (EHR) in public and private hospitals in Enugu urban. The objectives of the study were to determine; the extent of possession of requisite equipment, the extent of compliance with the principle and practice of electronic health records (EHR) in public and private hospitals in Enugu urban. The research was a descriptive survey. The population of study was made up of 436 health care professionals out of whom 115 were Health Information Management (HIM) professionals, 78 clinicians, 73 non- clinicians, 160 private practitioners and 9 others as respondents. The research questionnaire was found reliable using the test re-test method thus: 72 for cluster A, 64 for cluster B, and 55 for cluster C yielding a general score of 63.67. The research involved three research questions. The study found out that: public hospitals do not possess the requisite equipment for EHR while private hospitals do; public and private hospitals comply with the principles and practice of EHR, but have not overcome the challenges in Enugu urban. The researcher made the following recommendations: that HIMAN and AHIMA codes of ethics be adopted, utilization and application of all the principles outlined in the study, use of out sourcing techniques, staff development through personal education, in-service training, workshops and seminars to increase competence, use of biometric identification, health insurance plans, policies and protection of patient’s privacy and voluntary consent. The researcher also recommended promotion of HIM professionals as and when due to prevent anti-social inclinations. The researcher agrees that use of EHR has a positive motivation as well as challenge to health care professionals in Enugu urban.

ASSESSMENT OF THE FACTORS MILITATING AGAINST THE IMPLEMENTATION OF ELECTRONIC HEALTH RECORDS AT THE NATIONAL ORTHOPAEDIC HOSPITAL, ENUGU

ABSTRACT

This study assessed the factors militating against the implementation of electronic health records (EHR) at the National Orthopaedic Hospital, Enugu. The objectives of the study were to assess the knowledge of electronic health records among healthcare workers at the hospital, determine the extent of possession of equipment for the implementation of EHR as well as identify the factors that hinder the implementation of EHR in the hospital. Related literatures were reviewed. Descriptive research design was adopted for the study. 626e health workers at the National Orthopaedic Hospital formed the study population. However, the Taro Yamane formula was used to derive a manageable sample size of 244 respondents. Questionnaire was used as the research instrument which was personally administered by the researcher. Data collected were analyzed and presented in frequency table and in simple percentages. At the end of the analysis, findings revealed that most of the health workers at the study area have adequate knowledge of electronic health records. It was also discovered that majority of respondents were of the view that the hospital lacked requisite equipment for the implementation of electronic health records. Factors identified as hindering the implementation of electronic health records include absence of steady electricity power supply, insufficient funds to provide and maintain EHR requirements, inadequate training of manpower needed for EHR implementation, unwillingness of health workers to jettison paper-based medical records and capital intensive nature Of implementing EHR. Based on these findings, the researcher recommended among other things that governmental and non-governmental agencies in the health sector should be encouraged to channel enough funds for the advancement of automation in the health sector.